Location: Houston,TX, USA
Server
Accountable for taking orders and delivering food/beverages while providing prompt and friendly service.
Responsibilities:
* Deliver a consistently high level of guest service to all guests in Theater.
* Adhere to all company guidelines and standards for serving alcoholic beverages.
* Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
* Interact with guests comfortably in low lighting while communicating effectively in a soft tone as to not disrupt guests.
* Display comfortable, genuine sales approach; provide insight to popular menu items and make suggestions for additional plates and drink pairings.
* Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
* Provide Management with key signs of guest intoxication while ensuring minors are not served alcoholic beverages.
* Keep the assigned stations cleaned and stocked at all times.
* Secure payment for all checks and process checks through the POS in a timely manner.
* Build a relationship that makes guests want to return to Theater
* If asked by Management, act as a peer mentor for new staff members.