The Server is one who enjoys providing exceptional hospitality to our guests.Enjoys being a reliable team player and possesses strong customer service skills. Serves alcoholic, non-alcoholic beverages and food to guests for an upscale gaming facility.This position requires previous experience in an alcohol beverage related service. This position is Sunday-Saturday (Additional $6 per hour for Friday, Saturday and Sunday shifts results in $21.00 base rate) plus tips.Duties & Responsibilities
- Preparing the dining area and keeping clean
- Welcoming guests into the dining area
- Providing information to help food and beverage selections and offering recommendations
- Taking and delivering food and beverage orders accurately and promptly making sure that what comes out of the kitchen is correct and appealing before taking it to the table.
- Periodically check in with customers to make sure everything is going well with their meal, being attentive, and responding to additional requests as needed.
- Help with basic food prep as needed, and/or perform light cleaning in the dining, serving stations, or kitchen areas.
- Keep serving stations stocked with ice, soda, etc., as well as keeping their section clean and prepared for new guests.
- Maintaining dining ambiance with an enthusiastic attitude
- Adhering to sanitation standards to keep their guests safe
- Observe and understand if guest has reached intoxication level & be able to handle the situation
- Must be people oriented and able to hear and communicate effectively in a noisy environment.
- Must be able to work in low-light, smoking environment
- Be responsible for the accuracy of the monies collected
- Must have ability to read and comprehend simple instructions, short correspondence, and memos
- All other duties as assigned
Requirements:High School Diploma or equivalent21 years of age or olderSubject to drug screen within 90 days of employmentAbility to pass a background checkAbility to work weekends, nights, holidays and day shifts.Ability to perform light physical tasks, exerting up to 25 lbs. of force on a frequent basisAbility to perform such activities as grasping, lifting, reaching, crouching, walking, and carrying.Good verbal and written communication skills.Preferences:One-year serving and/or craft brewery experience.R-Serve.Serve-Safe certification.TCBC is an Equal Opportunity employer that is fully committed to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.