Company Overview
- We're a neighborhood destination serving neighbors and creating community with everyone who walks through our door — from longtime regulars to first-time visitors. Through delicious food and drink, a refined, inviting space, and outdoor events and activations, we're creating a place and experience that brings people together.
- We eat, drink and move with the seasons. To nourish, energize and inspire a sense of belonging with all who join us.
- Hospitality is at the core of everything we do here at Park & Grove. We treat everyone as if they were a guest in our own home.
- As a member of the Park & Grove team, you will set the stage and have a direct impact on each guest's experience. We will provide you with all the training and tools necessary for you to be successful. We take great pride in recognizing that members of our team strive to do the very best each and every day. Our values, standards and goals can only be maintained by people that share in these same beliefs.
• Job SummaryThe primary objective of a server is to guide guests through a phenomenal, personalized dining experience by suggestively selling items tailored to the individual needs of the guests, sending orders correctly to the kitchen and bar, checking in with guests throughout their time to ensure everything is up to their standard. All of this being done with an emphasis on hospitality.Responsibilities
- Greeting guests in a timely, friendly, and professional manner
- Making guests aware of all food and drink specials
- Using suggestive selling skills to create a better experience for the guest and a higher check average
- Knowing when someone is too intoxicated and when to stop serving a guest
- Inputting orders into the Breadcrumb POS
- Checking in with guests after each course to ensure everyone is happy
- Clean at appropriate times
- Taking payments, closing check using POS, and cash handling
- Assisting in bussing, resetting tables, and keeping the dining room clean and presentable
- Communication with other staff members, management, and kitchen
- Completing running sidewalk, restock, and shift duties
Qualifications
- Strong communication skills both verbal and non-verbal
- Punctuality
- Time management and counting skills
- Customer service and people skills
- Organizational skills
- Outgoing and enthusiastic personality
- Ability to remain calm, friendly, and professional under pressure
Benefits/Perks
- Fun work environment
- Free parking
- Flexible hours
- Family meal twice a day
- Employee discount