At
Exploria Resorts, you'll join a team where your work feels meaningful, where every smile you bring to a guest's face contributes to the tapestry of memorable experiences we're known for. Join our team where your role is more than a job it's an opportunity to create joy and lasting memories.
What does Exploria Resorts have to offer?Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers part-time employees Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!
ServerPart TimePocono Mountain Villas by Exploria ResortsResponsibilities and Duties:- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance to the restaurant
- Present restaurant menus and help customers select food and beverages
- Take food and beverage orders with accuracy
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen staff
- Ensure expedient service of food and beverages
- Provide exceptional customer service and check in frequently with guests to ensure 100% satisfaction
- Host/Hostess duties may be part of your work week/weekend.
- May be asked to help with other duties within the restaurant.
- Process orders accurately into the POS system
- Demonstrate a positive attitude at all times and willingness to help
- Handle guest concerns with a positive attitude
- Issue bills and accept payment
Qualifications and Skills:- High School diploma or equivalent
- Must be flexible to work holidays, evenings and weekends
Physical Limitations/Demands:- Ability to speak and hear.
- Constant standing with some walking.
- Be able to work in a standing position for long periods of time (up to 8 hours).
- Be able to reach, bend, stoop and frequently lift up 35 pounds and occasionally lift/move 50lbs.
- Continue use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Required Competencies:- Great customer service skills
- Ability to multitask
- Strong communication skills
- Good problem-solving skills
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