Topview Sightseeing is looking for Servers to join our team and be the first point of contact for our guests. You should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Ultimately, you'll ensure we provide excellent guest service with high standards and a pleasant cruise experience to our guests.
Responsibilities:
- Servers are responsible for opening and closing side-work which can include, but is not limited to:
- Polishing Glassware and Silverware
- Setting the Dining room for brunch/Dinner service with the appropriate table setup.
- Preparing side stations with appropriate amount of pens and backups
- Making sure lamps and handhelds are charged before service, and put to charge after.
- Making sure sugar caddies and salt and pepper shakers are replenished
- Coffee stations are clean and fully stocked.
- Servers should welcome guests aboard and assist them in seating comfortably in their designation section
- Servers are required to up sell bottled water options
- Servers are responsible for accurately taking guests food and drink orders, while collaborating with the kitchen and bar staff for prompt and correct delivery of orders
- servers are responsible for memorizing the menu dishes and cocktails while upselling premium options
- Servers are to assist with the upkeep of tables, bussing, and keeping the dining area presentable.
- Servers are responsible for setting and rearranging the dining area to accommodate reservations appropriately
Requirements:
- Proven work experience as a Server
- Hands-on experience with cash register and ordering information system
- Attentiveness and patience for customers
- Active listening and effective communication skills
- Team player
- Available to work a variety of hours, days and shifts
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