Loews Hotels
Location: Miami Beach,FL, USA
Date: 2024-12-17T23:35:41Z
Job Description:
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.Job Specific* Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance* Sets up assigned station with all required supplies, Mis en Place * Greets guests in a polite professional manner according to Loews standards* Suggestively sells menu items to guests so as to enhance the dining experience* Records all aspects of guests order accurately and enters guest orders into POS terminal* Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal* Monitors preparation of individual courses to ensure proper flow* Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered* Serves all food and beverage items professionally, according to Loews Standards* Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction* Prepares and presents accurate, complete guest check* Collects monies due and or applies charges to guest account using POS terminal* Completes end of shift revenue report and cash deposit* Performs all side work duties as assigned by manager/supervisor* Other duties as assignedGeneral* Promotes and applies teamwork skills at all times* Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance* Is polite, friendly, and helpful to guests, management and fellow team members* Executes emergency procedures in accordance with hotel standards* Complies with required safety regulations and procedures* Attends appropriate hotel meetings and training sessions* Maintains cleanliness and excellent condition of equipment and work area* Complies with hotel standards, policies and rules* Recycles whenever possible* Remains current with hotel information and changes* Complies with hotel uniform and grooming standardsQualifications* High School diploma or equivalent* One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment* Thorough knowledge of food terminology, food service techniques and sanitation standards* Exceptional guest service skills* Basic computer skills* Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift* Ability to work flexible schedule to include weekends and holidays
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