Location: Manchester,NH, USA
Since 1936, Easterseals New Hampshire has provided exceptional services to ensure we change the way the world defines and views disability by making profound, positive differences in people's lives every day.
Easterseals NH services include early childhood centers of excellence, medical rehabilitation, camping and recreation, vocational services, senior services, substance use treatment, adult day programs, community-based services, individual service options, transportation services, residential service options, and veterans services.
We are looking for a Service Advisor/Administrator to join our team! The individual in this key position will perform a variety of administrative and support duties for garage staff, maintain accurate fleet maintenance records for all agency vehicles and provide a point of contact for Easterseals programs utilizing agency vehicles for care and oversight of vehicle condition. Additional responsibilities include:
* Greets clients, answers phones and emails, responds to customer requests. Point of contact for other programs, clients, and drivers reporting vehicle concerns. Communicates cost and time estimates to customers.
* Oversees all mechanic worksheets, performs accurate and precise data entry into ShopKey.
* Maintains all vehicle records, fleet listing, fuel card program, insurance listings for vehicle and staffing updates. Performs audits of data entry as assigned.
* Orders parts and maintains inventory system by receiving parts and tracking stock. Serves as point of contact for ongoing repair jobs at outside repair facilities, assists in the vendor renewal and management process.
* Maintains communication with fleet operations to prioritize service requests, prepare estimates and work orders to ensure effective and timely repairs. Assist with dispatching and assignment of work orders to mechanics.
* Organizes, codes, and submits monthly billing invoices to accounting/accounts payable for payment and retain appropriate documentation. Manages and monitors parts purchasing and invoicing for charges and credits due.
* Maintains and audits fleet files as necessary. Reviews, manages, and files pre-trip inspections.
* Monitors, schedules, and records vehicle preventive maintenance for timely completion. Creates and manages a schedule of preventative maintenance repairs and reminds appropriate contacts of upcoming work to be completed.
* Provides administrative assistance within Department to include copying, filing and organizing files and producing letters, reports and related documents.
* Maintains online and physical Safety Data Sheets files.
* Prepares monthly and quarterly reports as assigned.
Qualifications:
* High School Diploma or GED and related experience
* Working knowledge of office methods, practices and operation of standard office equipment
* Knowledge of automotive repair industry, preferred
* Proficient computer skills; Microsoft Office and data entry
* Excellent attention to detail, organizational skills, and ability to handle multiple tasks
* Exceptional communication skills
* Ability to work in repair facility environment
* ShopKey experience preferred
* Valid driver's license and reliable transportation
Compensation: $20 hourly.
Hours: This is a full-time, 40 hour/week position.
What's in it for you? We offer a comprehensive benefits package for full-time, eligible employees, including:
* Medical, Dental, Vision, Life & Disability
* Paid Time Off (PTO) begins accruing on your first day!
* 10 Paid Holidays - includes a Floating Holiday of your choice
* 403 (b) Employer Match - up to a maximum of 3%
* Tuition Reimbursement after one year of employment
* Federal student loan forgiveness eligibility and student loan repayment for qualifying positions
* Employee Discounts
* Wellness Programs: Health coaching, on-site and remote nutritional counseling services, remote and on-site fitness classes, reimbursement programs for weight loss & tobacco cessation
* All Employees of Easterseals NH are now eligible for DailyPay, a new optional benefit that allows you to access your pay whenever you need it.
We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.
To learn more about this role, please click on the blue Apply Now button below to submit your application. Have questions about the role? Schedule time to chat with our Talent Acquisition Specialist, Racheal: www.calendly.com/eastersealsnh-racheal/15min
Difficulty submitting your application or scheduling time to chat? Contact Racheal at 603-###-#### or ...@eastersealsnh.org.
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Other details
* Job Family Administrative
* Job Function Support
* Pay Type Hourly
* Hiring Rate $20.00
Apply Now
* Manchester, NH, USA