Service Advisor
: Job Details :

Benefits

• Competitive Pay Plan!!
• Medical benefits
• 401(k) retirement plan
• Paid Vacation and holidays
• Excellent training programs
• Opportunities for career advancement!

Competitive Pay Plan!Great Benefits!

Job Description

Greet customers and assist them with any inquiries. Effectively communicate with customers about their vehicle repair needs and relaying information to the Service Technicians. Duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about the range of services available and contacting customers to update them about their vehicles repair status.

Join our Winning Team at Shottenkirk Fort Madison! Are you a skilled service professional looking for a rewarding career opportunity? Look no further!

At Shottenkirk Fort Madison, we take pride in providing top-notch care for every customer that comes through our doors. Our team of dedicated professionals ensures that each customer receives the highest quality service. Join us in our state-of-the-art facilities, where you'll have access to cutting-edge technology and tools to enhance your skills and expertise.

As part of the Shottenkirk Automotive Group, recently recognized as Automotive News' #1 Fastest Growing Dealership Group nationwide, we are committed to investing in our team members' success. With a focus on training and promoting from within, we offer unparalleled opportunities for career advancement and professional growth.

Why choose Shottenkirk? As a family-owned business with over 60 years of history, we understand the importance of fostering a supportive and inclusive workplace culture. Join a team where people come first, and where your contributions are valued and recognized.

Don't miss out on this incredible opportunity to take your career to the next level! Apply online today and become part of the Shottenkirk family.

About Shottenkirk Automotive Group:With 27 Automotive Dealerships across 6 states and over 2,300 employees, Shottenkirk Automotive Group is a leading name in the industry. As a family-owned business, we prioritize building lasting relationships with our employees, customers, and communities. Join us and be part of something truly special.

Service Advisor

• Greet customers and assist them with any inquiries.
• Consult with customers on applicable service specials.
• Document services which were declined and ask for follow-up on future service considerations.
• Keep customers informed on completion times, service expenses, and possible changes
• Remain involved with the delivery of the vehicle to the customer upon completion to assure all customer concerns are addressed
• Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
• Build strong relationships with the customers
• Other duties as assigned

Service Advisor

• Service Advisor Experience Required
• An energetic, upbeat, engaging attitude
• CDK Experience is a plus!
• Must have a professional appearance, computer skills, and the ability to multi-task in a fast-paced environment
• Valid Driver's license and clean driving record
• Able to work efficiently and multi-task in a fast-paced environment.
• Strong written and oral communication skills

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.