Service Advisor
: Job Details :

About UsEd Shults of Warren has been the premier automotive sales and service center in the Warren area for 40 years! We moved into our newly built, 30,000 square foot, state-of-the-art, sales and service facility in 2019 to continue providing our customers with the experience and service they havecome to expect over the years. We have numerous 30+ year employees across our departments, because everyone here is family! Stop in for a visit and you'll see the Ed Shults of Warren difference!RoleAs a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry, or hospitality.What We Offer Competitive compensation (guaranteed income plus productivity-based commissions)Signing bonus for qualified candidatesPaid Vacation (after 1 year of employment)Company Benefits - Medical, Dental & Vision, 401KNo cost, no debt employee college degree programSales training and support that will provide you with the skills you need to be a top earnerState-of-the-art sales and service facilityProfessional work environment Responsibilities Oversee flow of Service Lane. Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.Ensure that the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficiently. Qualifications Organized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearanceClean driving recordWilling to submit to a pre-employment background check & drug screen To apply by text, send the word Apply to (814) ###-####!We are an Equal Opportunity Employer.#J-18808-Ljbffr