Who We Are Palmen Buick GMC Cadillac serves the Kenosha, Wisconsin area and surrounding communities for over 80 years. We really feel like we have assembled one of the best teams in the business, and are always looking for sharp minded, energetic, and motivated team players that can fit right in with our current staff. What We Offer
- Medical, vision, and dental insurance
- 401K with company match
- Paid vacation
- Saturday lunches
- Employee discounts on sales and service
- Paid training
- Competitive pay plans
Responsibilities
- Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
- Actively listen to customers, answering their questions, and directing them appropriately as they request.
- Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries.
- Advise maintenance recommendations.
- Confirm scheduled and missed appointments.
- Notify customers of ordered parts
Qualifications
- Strong computer skills, including Outlook, Excel and Word (and preferably dual-screen experience)
- Strong customer service background
- Excellent verbal and written communication skills
- Punctual, reliable and eager to improve
- Clean driving record and valid driver's license
- Willing to submit to pre-employment background check and drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.