Job DescriptionJob Description
Walker Automotive is looking for someone to fill our GMC Service Concierge role.
Schedule: Monday - Friday 7:30 am - 5:30 pm, no weekends.
Why Choose Us:Family Owned & Operated, Our team culture is what separates us from the rest! We offer a friendly and respectful work environment which is why we maintain team members with 10-40+ year tenure. We have cook-outs, birthday, and holiday celebrations too! We offer on-going training and development to further your career and have the opportunity for advancement within our organization. We are active within the community and host and sponsor events throughout the year. These are exciting times for Walker Automotive, be part of the Automotive Industry!
Job Type: Full-time
Pay: Hourly/Semimonthly
Job Description:
- In charge of handling all GM extended warranties and GM reporting
- Schedules appointments for Service customers
- Check customers out when service is completed
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Set schedules and assigns tasks to service department employees
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with all Walker employees and customers
Benefits:
- 401(k)
- Dental & Vision insurance
- Health insurance
- Paid vacation
- Other supplemental policies in full benefit package
Education:
- High school or equivalent
Experience:
- Customer Service: 2 years
- Prior Automotive experience preferred
Work Location:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- High stress tolerance -- thrives in a high-pressure environment
Company's website: