Service Coordinator
: Job Details :


Service Coordinator

NESCO Resource

Location: Hauppauge,NY, USA

Date: 2024-09-20T00:41:31Z

Job Description:

High School or equivalent 3 years' experience in customer service/dispatching.Proficient with computers, Windows applications (Oracle experience a plus).The qualified candidate will be an integral part in the continued success and growth of the Service Department.This position requires a high energy level with a focus toward customers and a strong desire to succeed.Good organizational skills, attention to detail and excellent communication skills are required.

Responsibilities include:

  • Perform a variety of administrative duties required to receive, screen, record, prioritize, assign and close customer requests for prevailing wage and certified payroll.
  • Regular contact with customers to communicate status changes.
  • Professionally field customer complaints and attempt to resolve, involving supervisor when necessary.
  • Validate and perform invoicing transactions for service calls in ACE/PW system daily.
  • Maintain confidentiality of customer and employer information at all times.
  • Maintain accurate records and backup for all filing within the company and associated with the local state government and L&I submissions.
  • Other necessary duties as required to perform the work at hand or as instructed by overseeing manager.

    • Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

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