Service Coordinator
: Job Details :

Service Coordinator is responsible for determining what materials are needed for repairs and entering that information into data base by serial numbers. Position is responsible for requesting materials from purchasing, coordinating with parts puller, assigning technician, scheduling service with customers, follow up of completed jobs with customer, filing of appropriate claims with manufacturers and determining what parts are under warranty or not. Additionally, this position will answer calls from builders, set-crews and factory contractors to help trouble shoot problems on-site and process contractor invoices for payment.