Location: Apopka,FL, USA
Job DescriptionThe position:ISS Mechanical is currently looking for a Service Coordinator with plumbing experience to join the team. If you have experience and enjoy giving the highest level of service to clients, you may have found the right job. Starting a new position can be stressful, however, ISS is the place to be. Check out the following details to see if they match with your career goals and desires.Responsibilities of the Service Coordinator includes:Answering incoming phone calls and provided superior client service.Managing and assigning work orders to support client communication and efficiency internally.Responding to techs via Vital SMS (texting) to ensure our technicians are supported on time.Issuing & reconciling purchase orders in our accounting system.Assisting with departmental communication with technicians, clients, vendors, and subcontractors.Providing repair quotes in a timely and accurate way.Experience with billing is a PLUS.The entire ISS team works hard to provide the best client service while providing an ideal work environment. We are not perfect, but we work hard daily to improve and excel as a leader in the Commercial HVAC and Plumbing industry throughout Central Florida.RequirementsDesired Skills:Strong communication skills (verbal and written.)Microsoft Office experience (especially Outlook, Excel, Word.)Ability to handle multiple things at onceStrong organizational skillsWork well in face-paced environmentBenefitsWe offer:Competitive payMedical, Dental and Vision CareShort term & Long term disability insurance paid401(k) Plan with Company MatchPaid Vacation