Service Coordinator & Scheduler
: Job Details :

Job Type: Contract to Hire

Pay: $18 - $22 (Commensurate with experience)

Location: North Hills - West View, PA (on-site)

Position Overview:

Our client is looking for a new Service Administrator! The ideal candidate has a background in service administration (service scheduling and processing work orders) and enjoys working in a fast-paced environment.

In this role, you will collaborate with team members to ensure smooth business operations while maintaining high standards of customer satisfaction. This role is 100% on site.

Key Responsibilities:

• Schedule and coordinate appointments between technicians and customers
• Process work orders, including the creation, updating, and closing of orders, to track and document service activities accurately
• Handle customer inquiries and complaints, providing high-quality customer service to resolve issues
• Update current client records and assist with new client onboarding with accuracy
• Order and track parts and supplies needed for service

Required Skills and Qualifications:

• Proven experience as a Service Administrator or similar role
• Proficient in CRM software and MS Teams - familiarity with QuickBooks is a plus
• Excellent time management and organizational skills with attention to detail
• Background in service scheduling and processing work orders

If you want to contribute your skills in a dynamic work environment, we encourage you to apply for this exciting opportunity!