Service Department Administrative Assistant
: Job Details :

Our client is seeking a proactive and skilled, Service Department Administrative Assistant to support their glass and door Operations Managers. This role is perfect for someone who is organized, detail-oriented, and who thrives in a fast-paced, team-oriented environment.Key responsibilities:- Work closely with the glass and door Operations Managers on client scheduling, ensuring manpower, equipment, and materials are in place for smooth project execution- Use email templates and AI tools to respond quickly and efficiently to client inquiries, maintaining high standards of service while streamlining communication- Facilitate communication between office and installation crews, fostering a positive and respectful work environment- Build leadership skills to effectively command respect and support the installation teams, providing guidance and managing crew schedules as needed- Coordinate project details with clients, providing clear and timely updates to enhance client satisfaction- Maintain organized project documentation, tracking job progress, status updates, and client communication historyTraining in the industry is provided. An in office 8am - 5pm workday, with no travel. They offer opportunities to move into management roles.Base salary, $60K - $75K, with full benefits, and the potential for an annual bonus.This company is a premier, full-service glass contractor with over 50 years of excellence serving the DC, Maryland, and Northern Virginia areas; there is a team first environment with the owners being hands on. Job 57983