Location: Houston,TX, USA
Overview
CONSIDER A CAREER WITH US!
Sterling McCall Chevrolet is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified Service Dept Repair Order Booker to our team. Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
* Health, Dental, Vision, Life, and Disability insurance
* 401(k) plan with company match
* Paid Time-Off
* Employee Stock Purchase Plan
* Employee Vehicle Purchase Program
* Professional work environment, with job training and advancement opportunities
Responsibilities
* Be able to establish and maintain productive relationships with the manufactures designated warranty representatives with which the dealership conducts business.
* Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals.
* Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required and enter them on the repair orders.
* Check each repair order against the vehicle service history to avoid making duplicate claims.
* Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.
* Review all returned and /or rejected warranty claims and prepare the repair orders for immediate resubmission.
* Contact the appropriate warranty claim representative regarding any claims requiring special authorization.
* Maintain a record of all claims submitted, returned/rejected or paid and their current status.
* Establish and maintain a record and control of the physical inventory of parts to be returned, inspected or scrapped by the manufacturer or other warranty authority.
* Will maintain Warranty Receivable Schedule and submission of warranty journal entries and process part and inventory warranties.
* Verify receipt of payment.
Qualifications
* 3+ years of Automotive experience.
* ADP / CDK Dealer Services experience a plus.
* Ability to work independently and be self-motivated.
* Great attitude with high-energy personality.
* Support Service Management.
* Professional appearance and work ethic.
* High School diploma or equivalent.
* All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
We are an Equal Employment Opportunity Employer.