Location: Phoenix,AZ, USA
Title- Service Desk Analyst
PAY RATE: $30.13/HR
Location - Onsite - Phoenix, AZ, 85007
Contract - 6 months contract with possible extension
SKILLS REQUIRED:- Customer service principles and processes - Helpdesk ticket management systems - Microsoft Windows operating systems and applications; Google applications - Active Directory Users and Computers; MS Administrative tools. -Client server applications, back-up software, imaging, SaaS and Cloud products. -VMware desktop vitalization -Computers and peripheral hardware -Basic computer networking and the OSI model
EXPERIENCE REQUIRED:2 years experience in hands on Help Desk support. Physical interaction with agency computer equipmet on site is required.
EXPERIENCE PREFFERED:
Combination of 4 years education and/or experience
EDUCATION REQUIRED:High School diploma or equivalent.