Service Desk Analyst
: Job Details :

A client of Insight Global is looking for a Service Desk Analyst. As anService Desk Analyst, you will be responsible for managing and troubleshooting user access and permissions within the Active Directory environment. You will provide technical support to end-users, ensuring efficient resolution of access-related issues and maintaining security protocols. Additionally, you will collaborate with IT teams to implement and enforce directory policies and procedures.

Location: Miramar, FL

• Hybrid 4-Days onsite / 1 Remote

Type: 6-Month Contract

Pay Range: $19.00-23.00 Hour (Based on years of experience, certifications, education)

Start Date: Early January

Required Skills:

1 year of experience with Active Directory

Strong communication skills both verbal and written

Ticketing System experience

Preferred Skills:

ServiceNow

Healthcare Experience