Service Desk Attendant
: Job Details :

HealthTrack Sports Wellness is seeking an experienced professional to join our team as a Front Desk Associate.We are hiring for the following shifts: Monday through Friday, 8 AM - 4 PMJob Duties:Greet members and guests in a friendly, welcoming manner, ensuring they feel comfortable and valued.Assist with member check-ins, guest sign-ins, and providing accurate information about club programs and services.Handle membership inquiries, sign-ups, and cancellations in line with company policies.Answer phone calls and respond to emails promptly and professionally.Address member concerns and questions, escalating issues to management when necessary.Maintain a clean and organized front desk and common areas.Support the team by monitoring the entry of members and guests and ensuring security measures are in place.Adhere to all proper safety and security rules and procedures.Requirements:Demonstrate flexibility for scheduling and willingness to work weekends and holidays.Strong interpersonal and communication skills, with the ability to work in a fast-paced environment.Must be detail-oriented and capable of multitasking.Experience in customer service or a related field is preferred.Must complete CPR, first-aid, and AED certification within 60 days of employment (training provided).Physical Demands:Ability to stand for extended periods.Occasionally lift and carry up to 20 pounds.Additional Benefits:Eligible for an individual health club membership and access to club facilities.401k plan available for full-time employees.Discounted services and participation in staff wellness programs.HealthTrack Sports Wellness is an equal opportunity employer:We consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.Work Remotely: No#J-18808-Ljbffr