Tata Consultancy Service Limited
Location: San Antonio,TX, USA
Date: 2025-01-06T08:19:03Z
Job Description:
Job Title - Service Desk EngineerRelevant Experience(in yrs) 1-3Technical/Functional Skills ServiceNow user experiencesRoles & Responsibilities Fulfill ServiceNow requests and provide IT equipment solutions, support computer refreshes, and assist in inquiries for information about solutions (Device Provisioning, Imaging based on Lines of Business) ServiceNow Dashboarding & Reporting, Catalog Management Request analysis and processing Database updates, Laptop / Desktop refresh injects, SharePoint updates, Rollout and refresh audits, technical writing, wiki, KB articles Facilitates Break fix scenarios, New Employee Orientation orders (backend) Process documentation, training documents, resolving Knowledge Base flags in ServiceNow, Monitor Knowledge Base owning group and incident queue. Provide services during the following US business hours 8:00 AM CST to 5:00 PM CSTSalary Range - $40000 to $50000 a Year
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