Service Desk Manager
: Job Details :

JCW is partnering with a prestigious UK-based law firm seeking to expand its Service Desk Team following a recent merger. Known for their commitment to innovation and modernization of technology, the firm is looking for a Service Desk Manager to join their NYC office. This is an on-site position, requiring attendance 5 days a week.

Qualifications:

• Manage a help desk/service desk team.
• White glove support both internal and external.
• Tier 1 -Tier 3 support.
• Ability to support end users and complex issues.

If this sounds like you feel free to apply!