Job highlightsA Service Manager to oversee its service department. They set the standard for customer satisfaction by creating good working relationships with customers needing a vehicle repair or service. Manage a group of Service Technicians and stay up-to-date with new tools and equipment. Service Managers play a vital role in their department, ensuring every customer receives high-quality service repairs. Other duties and responsibilities may include: Qualifications
- This is a HANDS ON ROLE , automotive knowledge is a MUST
- Five year New Car Dealership in Service Dept management
- Technical mechanical knowledge
Benefits
- Medical insurance
- PTO/Holiday pay
- 401(k) with match
Responsibilities
- This Service Director role is responsible for assisting the management team in running an efficient, and profitable operation of the dealership's parts & service department
- Manage and guide Service Manager as needed
- She/He carries out this responsibility by building customer relationships, operating service department at maximum production, creating a good work environment, and properly managing the assets of the department
- 10 hour shift
- Attending safety meetings to ensure the service team abides by safety policies and procedures
- Mentoring the service staff by promoting an environment where they can grow and excel in their craft
- Performing administrative duties such as communicating with vendors, greeting customers or answering phone calls to schedule service appointments
- Managing a team of Service Technicians and Advisors
- Developing a working knowledge of industry laws and regulations to ensure their service department is in compliance
- Maintaining customer relationships to ensure repeat customers by handling customer concerns in a timely manner