Location: Dulles,VA, USA
**Description**
**Essential Duties and Responsibilities:**
+ Responsible for managing execution and profitability of Fire Alarm and Sprinkler Service Centers and Service Agreements.
+ Coordinate all fire alarm and sprinkler service work including Service Calls, T&M, testing, quotes.
+ Schedule Service Calls and Testing Dates with customers and field service technicians
+ Dispatch field service technicians daily/weekly as required to projects and service sites.
+ Coordinate closely and daily with service technicians, superintendents, project managers, estimating, suppliers, warehouse, purchasing, and accounting.
+ Maintain Fire alarm and Sprinkler Service schedules.
+ Quote service and testing work and contracts
+ Creation and Closure of all work orders
+ Invoice projects in a correct and timely manner
+ Lead all collections and accounts receivable efforts
+ Negotiate pricing and request purchase orders for all equipment.
+ Maintain exceptional customer service and working relationship.
+ Visit customers and encourage direct business development and sales activities
+ Increase the present customer base
+ Managing multiple projects and deadlines with ability to prioritize and complete tasks.
+ Analyzes and review proposals to ensure profitability.
+ Remain objective when faced with predetermined client number/expectations.
+ Participate in contract and change order negotiations.
+ Attend monthly department meetings.
+ Attend and present projects at monthly financial meetings.
+ Manage 24/7 service calls and scheduling
**Physical Requirements**
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
**Equal Opportunity Employer/Veterans/Disabled**