Service Engineer
: Job Details :

The main function of a service engineer is to represent advance serviceability of design within the Vehicle Development Process. A typical service engineer is responsible for identifying, addressing, or escalating serviceability issues as appropriate utilizing business case analysis. Job Responsibilities:•Develop and communicate service requirements.•Develop diagnostic and repair procedures.•Attend Product Development Team (PDT) Meetings, Design for Manufacturing (DFMs) and Peer reviews for assigned service subsections.•Develop service part release strategies with Service parts Engineering/Design Release Engineers/Suppliers with Subsystem Service Plans (SSSP).•Investigate and respond to Problem Tracking Reports (PTR's) (suggested service manual changes).•Investigate and respond to Quality Audit Reports (suggested service manual changes).•Review Engineering Work Orders (EWO's) for service impact and follow up as required.•Identify when special tools are required to perform a vehicle repair.•Work with the Special Tool committee to develop and validate special tools.•Occasionally perform coordination tasks and projects with a limited scope.•Complete special projects as required.