Loaner Counter possesses excellent guest service and communication skills, a positive attitude, and a professional appearance and demeanor. Our team members are service-oriented, guest-centered, and focused on safety. Essential Job Functions include but are not limited to:
- Meet proper grooming standards; proper uniform attire and hair must be kept clean and groomed in a businesslike style to promote a favorable impression and a businesslike appearance at all times.
- Knowledge of the city streets and how to use GPS
- Knowledge of hands free devices
- Offer friendly and knowledgeable assistance
- Greet each guest and provide help with getting in and out of loaner vehicles
- Ensure guest loyalty by providing excellent guest service and responding immediately to guest concerns
- Practice safe driving skills
- Report all incidents immediately to supervisor
- Adherence to corporate policies and procedures
- Able to cope with the physical demands of the job
- Team player
- Ability to multitask and manage time
- Able to work without supervision
- Hands on position, working face to face with guest and other teammates
Qualifications:
- Pass a drug test
- Can not have any DWI charges
- Must pass a criminal background check
- Provide a 3 year driving record
- High school diploma or equivalent
- Guest service experience is a plus
- Demonstrate a professional appearance and demeanor
- Must have held a valid driver's license for at least 1 year
- Must be at least 18 years of age to be considered
Duties Include but not limited to:
- Open/close loaner desk duties
- Verify all keys and loaners are accountable throughout the day
- Stage loaners for guest or for next shift
- Fuel and/or charge loaners and guests cars as needed
- Perform final drives on new or preowned cars
- Verify car is safe, no outstands issues and is ready to be sold
- Road test guests cars to verify repairs
- Assist advisors with task (moving cars, taking payment for guest and assisting with paperwork)
- Scanning documents to the accounting department
Hours:
- Flexible hours - shifts available Monday through Friday 6:45-6:30 and Saturday 7:30-6:30
- Part-time and full-time opportunities
Compensation:
CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment. As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application. Core Values:Transformational Not Transactional - Be Transformational
We do what we say we're going to do We encourage and support each other We're committed to continuous growth Benefits The Continental Automotive Group is an equal opportunity employer and a drug free workplace. All Continental Automotive Group Full-Time Employees Receive:
- Employer Paid Dental Insurance
- Employer Paid Life Insurance
- Employer Paid Medical Insurance
- Employer Paid Health Savings Account Contribution
- Employer Paid Wellness Clinic
- Employer Paid Flu Vaccinations Every Fall
- Employer Percentage Matching for 401k
- Employer Paid Parental Leave
- Employer Paid Employee Assistance Program
- 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
- 14 Paid Time Off Vacation Days/Year (60 days - 3 years)
- 19 Paid Time Off Vacation Days/Year (3 - 7 years)
- 24 Paid Time Off Vacation Days/Year (7+ years)
- Annual Christmas Bonus Based on Tenure
- Annual Technician Flag Hour Bonuses ($.25 for Express Tech Hr, $.50 for Main Line Tech Hr, $1 for Master Tech Hr)
- Annual Christmas Party
- Annual Employee Appreciation Dinner
- Employee Vehicle Purchase Program
- Employee Discounts on Collision Repair, Parts, and Service
- Bi-Weekly Pay Periods, Paid on Fridays
- Holidays: Thanksgiving, Christmas & New Years
- Employer Paid Lunches Every Saturday
- Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
- Access to In-House Insurance Agency
- Access to In-House Marketing Agency
- Voluntary Life Term and Whole Insurance
- Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield
- $200 Donation to Charity of Your Choice with Approval
We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients! CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) ###-####.