Location: Los Angeles,CA, USA
** SERVICE MANAGER**
**Job Category****:** SERVICE **Requisition Number****:** SERVI001385 Showing 1 location **Job Details**
**Description**
**Job Function:**
* Oversee all service activities of the yard.
* Responsible for quality of equipment and recovery of rental damages. In addition, ensures service operations are properly documented, and the shop environment remains well organized and safe.
* Keeps customer satisfaction in the fore-front of all service personnel.
* Essential Duties Help shop foreman make daily work list for technicians.
* Supervise Service personnel. Assign shop foreman priority task.
* Choose and communicate what equipment to display.
* Review work orders daily.
* Approve repairs to equipment.
* Approve work orders before closing.
* Manage all rental damage issues.
* Manage all customer service request.
* Coordinate equipment needs with Rental Coordinator.
* Evaluate Service personnels job performance.
* Maintain communication between all departments.
* Maintain communication with customers on equipment issues.
* Organize equipment on yard.
* Adhere to all company policies, procedures, rules and regulations in written or verbal form.
* Comply with government safety requirements and other regulations.
* Conduct department safety meetings upon request. Attend department, store, and safety meetings.
* Perform other duties as requested.
**Education, Skills and Requirements:**
* High School diploma is a must; College or Associate degree preferred
* 3-7 years of experience in heavy equipment management role or similar industry preferred.
* High level of dedication to a culture of collaboration and system optimization
* Construction and heavy equipment background, as a Mechanic, or construction supervisor.
* Welding and fabrication background, in a Maintenance, and or new fab environment.
* Management experience, Supervisory experience as a Foreman, Site supervisor, Shop supervisor, or Project manager.
* Training, past courses in management, and supervision, desired.
* Experience in CPM, and Quality Control is a plus.
* Applicant's must have a valid drivers license, high school diploma and be able to pass a physical, drug screen and background check.
* Comfortable performing in a fast-paced environment while managing multiple projects
**COMPETITIVE SALARY, PAID TIME OFF, 401-K WITH COMPANY MATCH**
**MEDICAL INSURANCE, VISION INSURANCE, DENTAL INSURANCE,** **COMPANY PAID LIFE INSURANCE**
**VOLUNTARY LIFE POLICIES, COMPANY PAID SHORT TERM AND LONG TERM DISABILITY**
**SHORT TERM AND LONG TERM INCENTIVE PLANS**
**TOOL AND WORK BOOT ALLOWANCE, PRESCRIPTION EYE PROTECTION ALLOWANCE, COMPANY PAID TRAINING**
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
High School or better.
**Experience**
**Licenses & Certifications**
**Required**
Non-Commercial DL