Service Technician - Carrollton, TX
: Job Details :

Why Renewal by Andersen? If you have construction aptitude, soft skills, and a sense of craftsmanship, come work for the best! A reputation that stands apart We've long understood that a quality experience is in the details. All the care, pride, professionalism, and craftsmanship we put into our products would mean little without the very best professional installationwhich is why we con't just take pride in our installers and technicians, we celebrate them.Top-to-bottom expertise Our installers are techniciansbut they are also customer-service specialists and brand stewards. You'll represent our brand and be called on to solve customer questions and provide reassurance.A legacy of innovation Renewal by Andersen has made its name being a different and better home improvement company. Our call center team is at the front line of that experience, making sure homeowners across the country get their projects started off right.Job Details - WHAT YOU'LL BE DOING - THE ROLE - Make decisions based on job site evaluations for windows and doors that need service attention - Understand correct installation process and proper functioning of windows and doors for evaluation - Perform services on all windows and doors whether it be due to installation or manufacturing - Perform assessments of window/door issues and potential installation issues - Resolve service calls accurately and efficiently - Travel to customers' homes to assess and repair our products - Fill out appropriate warranty paperwork and submit in a timely manner WHAT YOU BRING - THE PERSON - HS Diploma or equivalent - Experience in a service technician or finish carpentry industry - Highly organized with the ability to reflect empathy toward customers - Ability to install a window or door from start to finish, including trim work - Valid Drivers License WHAT'S IN IT FOR YOU - THE CULTURE & BENEFITS - Cell reimbursement of $75/month - Medical Insurance - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Telehealth: 24/7 access to physicians - Prescription drug Insurance - Dental Insurance - Vision Insurance - Life Insurance / AD&D $50,000 Paid Coverage - Additional Voluntary Employee & Spousal life insurance - Short-term disability Insurance (STD) - Long-term disability Insurance (LTD) - Parental Leave - Voluntary Critical Illness Insurance - Voluntary Accident Insurance - Teammate Assistance Plan - Paid Volunteer Time - 401k with 50% match up to 6% of your annual pay - Tuition Reimbursement Pay: $20/hr base pay + monthly bonus Pre-Employment Requirements Esler Companies requires applicants to successfully complete the following as part of the hiring process: • Background Check • Physical Assessment - Human Performance Evaluation • Drug Screen Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience. The Esler Companies is the holding company for a fleet of the top RbA affiliates in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing 'engine' in Northborough, Massachusetts. We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.