Service Technician Helper
: Job Details :


Service Technician Helper

Distribution Now

Location: Odessa,TX, USA

Date: 2024-12-23T20:35:44Z

Job Description:

At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.

A Service Technician Helper is a self-starter that will deliver the desired customer service experience, with service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

JOB RESPONSIBILITIES:

* Provide service and customer support during field visits or dispatches

* Tie workflow to schedule

* Manage all on site installation, repair, maintenance, and test tasks

* Diagnose errors or technical problems and determine proper solutions on equipment.

* Produce timely and detailed service reports

* Document processes

* Operate vehicle in a safe manner and use field automation systems

* Follow all company's filed procedures and protocols

* Cooperate with technical team and share information across the organization

* Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.

* Build positive relationship with customers

JOB REQUIREMENTS:

* High School diploma and/or equivalent in work experience

* Excellent interpersonal skills, proficient in oral and written communications

* Assembly experience preferred

* Basic reading skills. Must be able to follow directions

* Ability to troubleshoot, test, repair, and service technical equipment

* Ability to perform work accurately and thoroughly

* Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea

* Ability to work flexible shifts and to adapt to changing work schedules

* Familiarity with mobile tools and applications.

BENEFITS:

* Competitive Salary + bonus

* 401(k)/ Retirement savings

* Comprehensive Benefits (medical, dental, vision, life and disability coverage)

* Career growth opportunities

* Friendly work environment

* Paid vacation/holidays

Apply Now!

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