Location: Raleigh,NC, USA
POSITION SUMMARY:
This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.
MAJOR RESPONSIBILITIES:
* Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
* Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
* Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
* Communicate professionally with customer regarding required repairs and status.
* Use proper tools for repair, including hand tools and power tools.
* Monitor truck stock to insure required parts are stocked on vehicle.
* Maintain service vehicle, tools and uniforms.
* Work independently with daily supervision.
* Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.
ADDITIONAL RESPONSIBILITIES:
* Obtain correct part numbers through branch parts person.
* Collect payment on COD jobs.
* Contribute positively to branch targets for response time and first time fix rates.
* Participates in available training to increase skill and knowledge.
* Performs other duties as required.
CONTACTS:
* Internal - Daily with branch staff; occasionally with corporate staff.
* External - Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.
MINIMUM QUALIFICATIONS:
* Must be 18 years of age.
* Completion of a satisfactory background check and drug screen is required.
* 3 Years of applicable experience.
* Valid Driver's license and driving record that all aligns with our safety standards.
* CFESA Master Technician with three of the four CFESA certifications.
We Offer:
Sign-On Bonus Available For Qualified Technicians
* Competitive Salary & On-call Pay
* Company Vehicle & Cell Phone
* Uniforms Provided
* Meters & Test Equipment
* Continuing Education
* Industry Certification
* 401k & Profit Sharing
* Paid Holidays & Vacation
* Medical & Dental Benefits
* Short-Term Disability
* Long-Term Disability Insurance (company paid)
* Life Insurance (company paid)
Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.