Service TechnicianLocation: Candidates considered within 40 miles of market areaSchedule:
- 40+ hours/week (Hours may vary by market)
- On-Call Availability: Required
Pay Range: $23-35/HR + Potential Bonuses (Dependent on Market)Job Summary:As a Service Technician, you will be responsible for the installation, maintenance, and repair of a variety of equipment within your designated market area. This role requires technical expertise, mechanical aptitude, and strong problem-solving skills to ensure equipment is serviced to the highest standards. Benefits:Offering an outstanding benefits package, including:
- Medical Insurance: Choice of 5 different plans.
- Life Insurance: $50k policy with additional coverage options.
- Dental Insurance: Comprehensive coverage.
- Vision Insurance: Available to all employees.
- Disability Insurance: Long and short-term options.
- Accidental Death & Dismemberment (AD&D): Provided.
- 401(k) Plan: 4% company match.
- Employee Assistance Program (EAP): Access to counseling and support services.
- Additional Insurance Options: Accident, Critical Illness, and Legal Services coverage.
- Paid Time Off (PTO): Generous PTO policy, plus sick time.
- Holidays: 9 paid holidays annually.
Key Responsibilities:
- Equipment Maintenance and Repair:
- Troubleshoot, diagnose, and repair HVAC systems, refrigeration units, and other commercial equipment.
- Perform routine maintenance and inspections to prevent breakdowns and ensure equipment operates efficiently.
- Install new equipment and parts according to company protocols and manufacturer specifications.
- Customer Interaction:
- Provide excellent customer service, addressing client concerns and offering solutions to meet their needs.
- Educate customers on proper equipment usage and maintenance to prolong the life of their systems.
- Documentation and Reporting:
- Accurately complete work orders, time sheets, and inventory logs.
- Maintain detailed records of all work performed, including diagnostics and repairs.
- Safety and Compliance:
- Adhere to all safety protocols, including the use of personal protective equipment (PPE).
- Comply with company policies, as well as local, state, and federal regulations.
- Team Collaboration:
- Work closely with the technical support team for complex troubleshooting and repair needs.
- Collaborate with other technicians to share knowledge and improve service delivery.
Qualifications:
- Experience:
- Minimum of 3 years of experience in Commercial HVAC, refrigeration, or a related technical field.
- Certifications:
- EPA certification preferred.
- Additional certifications relevant to HVAC and refrigeration are a plus.
- Requirements:
- Valid driver's license and clean driving record (MVR check required).
- Ability to pass a background check and drug test.
- Must pass a Department of Transportation physical exam.