Job Title: Service Technician Pay Range: $30-43/hr + Potential Bonus (Dependent on Market)Schedule:
- Typical Hours: 7:00 AM - 4:00 PM (Varies by Market)
- Rotational On-Call: Every 3-4 weeks
- Occasional Overnight Travel: May be Required Based on Market
Location: Within 40 miles of the designated market area.Benefits:
- Company Vehicle: Take-home truck/van with gas card
- Uniforms Provided
- Phone Provided
- Health, Life, Dental & Vision Insurance: Eligibility on the 1st of the month following 60 days of employment
- Paid Time Off: 12 days PTO accrued after 30 days of employment, 3 floating holidays, and 48 hours for wellness/sickness
Technician Duties:
- Service Solutions: Collaborate with restaurant and hospitality managers to deliver comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment.
- Troubleshooting & Repair: Utilize your mechanical aptitude and troubleshooting skills to properly diagnose and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment.
- Technical Consultation: Communicate with manufacturers as needed for diagnoses and parts identification, and consult with the Technical Assistance Group for on-site technical support.
- Installation: Install parts ordered for customers in a timely and professional manner, adhering to company policies.
- Service Promotion: Promote and recommend additional services provided by the company to customers when appropriate.
- Administrative Duties: Produce accurate and timely administrative documents, including work orders, time reporting, receipts, and truck stock inventory.
- Safety & Maintenance: Follow safe work practices and accident prevention procedures. Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
- Productivity: Maintain productivity levels in accordance with company standards.
The ideal candidate for the Service Technician role should have experience in one or more of the following areas:
- Commercial Refrigeration: Expertise with Walk-In Coolers/Freezers, Reach-In Coolers/Freezers, Ice Machines, Parallel Rack Systems, etc.
- Commercial Kitchen Repair: Proficiency in servicing Gas Ovens, Fryers, Boilers, Dish Machines, etc.
- Combination of Both: Preferred for broader skill sets.
Licensing:
- Universal EPA License is required unless the candidate has significant experience in Commercial Kitchen Repair.
Experience Required:
- Minimum of 1 year of technical experience in one or more of the following areas: Refrigeration, Appliance Repair, Kitchen Equipment, Commercial HVAC, or relevant Military Service.
Background Check: RequiredDrug Test: RequiredDriving Record/MVR Check: Required