SERVICE TECHNICIAN
: Job Details :

PURPOSE Performs basic diagnostic, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Shop Foreman (if applicable) or senior technicians. BASIC FUNCTIONS AND RESPONSIBILITIES Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products Responsible for the disassembly, assembly, and repair of components and machines Performs all service tasks as assigned by the Service Manager Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer Participates in all training programs as directed by the Service Manager Accounts for all time and for all materials used in performing work duties Maintains a clean work area and performs work in a neat and orderly fashion Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use Follows all safety rules and regulations in performing work assignments EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS High School Diploma or equivalent experience required 1+ year(s) of experience performing service repairs Ability to write diagnosis and work completed on routine reports (repair orders) Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems Ability to use personal computer and various types of diagnostic equipment Ability to read and interpret documents such as safety rules, operating and maintenanceinstructions, and procedure manuals Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures Ability to speak effectively one-on-one with customers Ability to operate vehicles and equipment used for diagnostic purposes Valid driver's license required for potential driving situations Ability to operate a forklift, preferred Must possess set of tools PHYSICAL DEMANDS Weight Requirements: Lifting up to 50 lbs. Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long durations of time Visual: Working with PC, smart devices, and close detailed work Driving: Occasional - Short and long distances Dexterity: Ability to grasp and manipulate standard tools and office equipment Noise: Medium to High