Service Technician
: Job Details :

Job Description:

• Field Service Technician for Hill AFB, Utah.
• Provide desktop/laptop and some server, IT support for customer; some of the job requirements as listed -Supports computer users with installation of hardware/software and networking components to meet personal computer needs -Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning -resolves issues including contacting and assisting vendors Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment -Diagnoses and resolves complex end-user hardware/software problems including network, desktop, printer, remote access software, VoIP, mobile devices, MS Office, MS OS (Win XP, Vista, Win 7, WIN 10)

Skills Required:

• Hardware/software requirements: -Experience with McAfee -MS OS; MS XP, Win 7, Win 10 MS Office Suite, MS Server 2003/2008 -Have excellent trouble shooting and analytical skills -Excellent knowledge of computer hardware, software, and terminology

Experience Required:

• minimum 5 years' experience in an IT support role

Education Required:

• High School/GED

Additional Information:

• ACTIVE Secret required to start