Location: Montgomeryville,PA, USA
Why Join Numotion?
Become part of Numotion, the nation's leading provider of Complex Rehabilitation Technology (CRT). At Numotion, we're dedicated to empowering thousands of individuals through customized, medically necessary mobility products and services. From advanced manual and powered wheelchairs to essential medical supplies, our mission is to enhance the freedom and quality of life for our customers.
Our success as an industry leader stems from our diverse workforce, rich with unique perspectives and experiences. We foster an inclusive work environment built on open dialogue, active listening, and meaningful action, ensuring everyone feels valued and heard.
Make a Real Impact
When you join Numotion, you'll have the opportunity to make a tangible difference in the mobility and lives of our customers. Your efforts will directly contribute to enhancing independence and improving everyday experiences for those we serve.
What to Expect
As a Service Technician, you will:
* Visit clients' homes to troubleshoot, diagnose, and repair electronic and mechanical components of mobility equipment.
* Communicate effectively with customers to address concerns and provide solutions.
* Educate and train customers and caregivers on the proper use, care, and safety of equipment.
* Follow up with clients to ensure satisfaction and ongoing support.
* Collaborate with manufacturers' tech support to identify and acquire necessary repair parts.
* Coordinate daily routes and order processing with our customer service team.
* Complete essential documentation accurately and promptly.
What You Need to Succeed
To thrive in this role, you should possess:
* A passion for providing best-in-class service to partners and customers.
* Strong communication skills, especially using electronic devices (e.g., iPhone).
* A valid State Driver's License with a clean driving record.
* A willingness to learn in-house operational systems.
* Proficiency in using hand and power tools.
* Mechanical and situational problem-solving skills.
* Basic knowledge of electronic devices.
* Excellent organizational abilities.
* A high school diploma/GED or equivalent work experience.
Why Numotion?
At Numotion, we believe in rewarding our team members with competitive compensation packages that include medical, dental, and vision insurance, short- and long-term disability, a 401(k) plan, and life insurance. We are an equal opportunity employer, committed to building a workplace that reflects the diverse communities we serve. We do not tolerate discrimination based on ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital status, or veteran status.
Join us in creating a more accessible world! Numotion is a drug-free workplace, and candidates must pass a drug test before starting employment.