Service Truck/Parts Coordinator
: Job Details :

Job Summary:Directs and coordinates activities of service truck mechanics engaged in the repair and maintenance of trailers by performing the following duties personally or through shop mechanics. Maintains inventory stock levels and orders nonstock parts daily to support Service Department.Duties/Responsibilities:•Every employee is expected to always take care of their health and work safely for themselves, their families and the safety of their coworkers•Understand and comply with our Core Values and company policies in everything you do•Communicate, model, and monitor compliance with our Core Values and policies and incorporate them into performance plans, coaching and corrective action•Handles incoming service calls from customers and dispatches trucks accordingly•Responsible for reviewing service truck mechanic work orders for accuracy in a timely manner•Responsible for maintaining driver files for all mobile service technicians with 100% compliance standards•Works with management and quality control personnel to resolve maintenance problems and recommends measures to improve the operation and condition of trailers and service vehicles•Responsible for accuracy and maintaining of parts inventory on all service trucks•Perform regular cycle count inventory to ensure accurate inventory accounting•Places all parts purchases direct to vendors within vendor cut off times daily•Place regular stock orders to ensure proper inventory levels•Receive and put away stock parts orders upon arrival•Update and maintain accurate bin location by part number to ensure top notch partsorganization•Maintaining parts inventory reorder levels and adjusting as required•Actively manage and return unneeded parts within Vendors guidelines•Assist Technician's with parts selections as required•Communicate with Service Manager daily for parts received, and problem parts orders•Enter parts received and orders filled in computer as required by parts room policy•Create and update parts inventory transfers as requested by locations•Pick-up of parts as requested by Service Manager•Parts room housekeeping and organization to show the highest quality organization levels to our customers•Other duties as assignedSupervisory Responsibilities:•Direct work of all Service Truck MechanicsService Truck Coordinator 11/2024Required Skills/Abilities:•Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.•Basic computer skills•Strong communication and customer service skillsPhysical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job•The employee is regularly required to talk, hear and listen, sit, and use hands, and fingers•The employee is required to stand, walk, and occasionally reach with hands and arms•The employee is required to lift no more than 40 poundsWork Environment:•Regularly exposed to outside weather conditions•The noise level in the work environment is moderate to loud