Route One Group represents a conglomerate of companies dedicated to revolutionizing the trucking industry. With over 8 years of experience in the American market, we provide a comprehensive range of services, including IT solutions, mobile applications, cutting-edge navigation systems, dispatching, logistics, freight, and vehicle transportation. Now, we are excited to announce an exceptional career opportunity for an experienced and dynamic colleague to join our esteemed organization as Service Writer. We offer:
- Full time employment
- Work schedule: 7-30 a.m. - 4-30 p.m. CST (Mon -Fri); Saturday: 7a.m.-1 p.m.
- Competitive compensation
- Benefits (Paid vacation, Medical, Dental, Vision, Life Insurance)
Responsibilities:
- Schedule service appointments, manage service orders in Fullbay
- Check, control and fixe technicians work orders for accuracy
- Notate all the damages, makes photos before and after repairs
- Make calls to collect outstanding balances
- Make warm calls to drive more business into the shop
- Complete additional tasks assigned by Customer Relations Manager and/or General Manager
- Promote and sells additional services and equipment
- Collect, track and analyze shop efficiency
- Boost sales, improve customer service and internal KPIs
Requirements:
- Language: English & preferably Russian
- Be a team player and communicate professionally with technicians on a daily basis
- Customer service oriented
- Have sales drive to promote and sell additional services and equipment