Description & RequirementsManTech is seeking a ServiceNow Developer / Administrator to help support our current Marine Corps Warfighting Lab contract.
Responsibilities include but are not limited to: - Administer an on-premises version of ServiceNow which includes activities such as (but not limited to) installation, configuration, maintenance, updates, harden (STIG), administer, train, and document
- ServiceNow Branding, Customization, and Translating User Requirements into Functionality
- Develop, manage, and troubleshoot ServiceNow forms, client and UI scripts, business rules, and scheduled imports
- Configure and troubleshoot SAML single-sign on for ServiceNow authentication and identity management
- Candidate will work with a team of information systems integrators and developers to support intelligence content management, production, tracking, and dissemination activities
- Candidate will define, develop, and implement technological solutions to support process standardization and improvement efforts
- Knowledge Management activities
- Process improvement
- Maintain KM tools such as, but not limited to, SharePoint, Dynamics CRM, Service Now, and local product creation/dissemination system
- STIG/POAM/Mitigation statements support with the Linux OS and Database
- Documentation to include quick reference/admin guides
- Other duties as required
Minimum Qualifications: - At least 4 years of experience in the following:
- Must meet DoD 8570 requirements for IAT II
- Must have Linux experience
- Experience with database administration, preferably MySQL or MariaDB
- ServiceNow patching/upgrades
- Must have experience creating user and administrative documentation respective to ServiceNow
- Must have experience training users on site specific customizations and processes
- Must have familiarity with creating ServiceNow workflows, dashboards, custom lists
- Must be able to interact with, extract, and translate customer requirements into working solutions
- Perform daily, weekly, monthly checks and recommended maintenance on all KM resources
Preferred Qualifications: - Risk Management Framework (RMF)
- Certification and Accreditation
- SharePoint/2010/2013/2016
- HTML, JavaScript, Microsoft SQL Server, Active Directory, DNS, SharePoint Designer, IIS, PKI, PowerShell, Group Policy
- Intelink/IntelShare and available capabilities for potential use and integration
- Knowledge of standard DoD and Marine Corps concepts, practices, and procedures
- Familiarity with Navy/Marine Corps interoperability requirements is preferred
- PowerShell scripting using any/all of the respective plugins related to the applicable technologies
- Active Directory, Group Policy, Linux OS, Networks, MS Exchange, MS Lync, SCCM, Service Manager, SQL Server, Hyper-V, VMware, SharePoint, Networked Printers/Services, Distributed File Services, Data Protection Manager, HTML, JavaScript, CSS, IIS, PKI
- Experience with Security Technical Implementation Guides (STIGs) and hardening respective Operating Systems and databases
- Familiar with MS Dynamics CRM
- Familiar with migrating on-premises services to the Cloud
Clearance Requirements: Physical Requirements :
- Must be able to remain in a stationary position 50%
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at ...@mantech.com and provide your name and contact information.