ServiceNow Developer
: Job Details :

Job Description: Job Description: SKILLS/EXPERIENCE PREFERENCES: 8+ year of experience required. Dynamic and Proactive ITSM Professional: •Proven self-motivation and a successful track record in IT Service Management (ITSM), IT Operations Management (ITOM) technologies. •Comfortable thriving in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. •Organized and analytical with the ability to work effectively in a team environment. •Demonstrated ability to implement projects on time to meet project schedules. •Capable of handling multiple priorities in a fast-moving environment. Application Portfolio Management (APM) Expertise: •Essential expertise in Application Portfolio Management (APM). •Emphasis on managing and optimizing the organization's portfolio of applications for enhanced efficiency and performance. Technical Proficiency: •Intermediate level experience with ServiceNow implementations. •Understanding of the Common Service Data Model (CSDM) •Proficiency in system integration using web services and other web-based technologies (XML, HTML, AJAX, CSS, HTTP, REST/SOAP). •Strong communication, presentation, and writing skills. •Excellent troubleshooting skills with the ability to influence stakeholders and team members in a consultative fashion. ServiceNow ITSM Modules: •Hands-on experience in the development and implementation of ServiceNow ITSM modules: •Asset Management •Incident Management •Change Management •CMDB/Discovery •Service Mapping/Dependency Mapping •IT Asset Management Technical Understanding: •Exposure to ServiceNow platform capabilities. •Understanding of technical and functional design requirements related to ServiceNow. Scripting and Automation: •Proficient in creating and managing scripts and workflow. •Experience in one or more scripting languages: JavaScript, Python, PowerShell. ITSM Fundamentals: •Fundamental understanding of ITSM, ITIL •Understanding of CMDB. ServiceNow Scripting Aspects: •Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. •Proficiency in ServiceNow client and server-side JavaScript and the ServiceNow APIs. Web Services and Integration: •Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications. Customization Skills: •Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly. •Implementation of Custom UI Changes with the usage of Web Technologies such as DOM, HTML changes.