Job DescriptionPrimary Responsibilities:
- Perform ServiceNow integration with backend using Java technology
- Ensure the security, scalability, and performance of APIs integrated with Service Now
- Collaborate with cross-functional teams including product management, architecture, and operations to deliver robust API solutions.
- Take ownership of the end-to-end support process, from monitoring and troubleshooting to incident response and resolution, ensuring minimal downtime and optimal performance.
- Stay current with emerging technologies and industry trends to continuously improve API offerings.
Education and Experience Required:
- Minimum of an associate's degree and 5 years' systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 5 years' systems analysis/application development experience
- Experience developing software using Java Spring Boot
- Experience using ServiceNow APIs on data creation, updates, retrieval and deletion; working with SOAP web services and Rest APIs; and using Scrum, Jira, Confluence
- Experience recommending and implementing systems solutions