We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include managing cash, resolving conflicts, and keeping the team tasked. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you're a leader committed to quality service and have experience in our industry, we'd like to meet you.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Responsibilities
Provide direction and feedback to workers during shiftsSchedule employee shifts (for call outs) and assign dutiesManage last-minute absencesTrain and coach new employeesInspect equipment and communicate the need for repairs or replacements to managementCash handlingEnsure health and safety standards are followedAddress customer and employee complaintsResolve conflicts between workersFoster and maintain a positive work environmentSkills
Proven experience as a Shift Leader or relevant managerial roleKnowledge of the industry and relevant health and safety regulationsCommitment to excellent serviceWorking well within a teamLeadership skills and ability to make decisions fastStrong problem-solving aptitudeAbility to stand for long periodsMust be 21Job Type: Full-time
Pay: $17.50 - $19.00 per hour
Benefits:
Employee discountShift:
8 hour shiftDay shiftEvening shiftEducation:
High school or equivalent (Preferred)Experience:
Customer service: 3 years (Preferred)Work Location: In person
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