Shift Lead
: Job Details :

Walgreens Shift Lead - LEXINGTON, North Carolina

Job Summary:

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

Opens and closes the store in the absence of store management, including all required systems start-ups, cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for deliveries.

Customer Experience:

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.

Operations:

Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members in the warehouse and vendor ordering process. Responsible and accountable for registering all related sales on assigned cash register.

Assists manager or assistant store manager in reviewing order exceptions and evaluating displays. Maintains accurate inventory counts and ensures proper pricing signage is displayed. Assists with bookkeeping activities as necessary.

Ensures compliance with state and local laws regarding regulated products. Responsible for bag checks of team members before leaving the store.

Training & Personal Development:

Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications:

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management.

Job ID: 1480013BR

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 1250 FAIRVIEW DR, LEXINGTON, NC, 27292

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English.

Preferred Qualifications:

Prefer knowledge of store inventory control.

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