Shift Lead
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Shift Lead at Crumbl Cookies

Are you a highly skilled and motivated individual looking for an immediate opportunity to lead a dynamic team in the food and beverage industry? Do you have a passion for creating delicious cookies and providing exceptional customer service? If your answer is 'yes', then we have the perfect job for you!

Crumbl Cookies, co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO), is a renowned brand known for creating the world's best chocolate chip cookie. We are seeking a talented Shift Lead to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Requirements:

• High school diploma/GED.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

As a Shift Lead at Crumbl Cookies, you will have the opportunity to work in a fun and loving environment, surrounded by delicious cookies. You will gain valuable skills in leadership, team management, and customer service. In addition, we offer flexible scheduling options.

Location: Dover Crumbl

Pay: $17 - $19 / hour + Tips

Benefits:

• Flexible schedule

Job Type: fulltime, parttime

Schedule:

• Monday to Friday
• Weekend availability
• 8 hour shift
• Day shift
• Night shift

Education: High school degree

Work location: On-site

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