Shift Lead
: Job Details :


Shift Lead

Walgreens

Location: Southern Pines,NC, USA

Date: 2024-09-28T06:31:24Z

Job Description:
Walgreens Shift Lead - Arden, North Carolina

Job Overview: Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

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Customer Experience: Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.

Operations: Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members on warehouse and vendor ordering processes. Responsible for registering all related sales on assigned cash register. Maintains accurate inventory counts; assists with bookkeeping activities, including cash report and cash counts.

Assists with exterior and interior maintenance, ensuring clean store conditions. Ensures compliance with state and local laws regarding regulated products. Completes special assignments and other tasks as assigned.

Training & Personal Development: Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications: Serves as a liaison between management and non-management team members by communicating assigned tasks. Reports disciplinary issues and customer complaints to management.

Job ID: 1482168BR

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 2501 Hendersonville Rd, Arden, NC, 28704

External Basic Qualifications: One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English.

Preferred Qualifications: Prefer the knowledge of store inventory control.

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