Shift Lead
: Job Details :


Shift Lead

Laderach North America

Location: Boston,MA, USA

Date: 2024-10-16T07:09:19Z

Job Description:

A Läderach PT Shift Lead is a brand champion who is passionate about providing a wonderful overall in-store experience. The ideal Shift Lead exudes strong leadership traits and aims to build a career in retail management.

General Duties Include:
  • Delivering an outstanding customer experience, as well as a similar environment for the in-house team.
  • Providing training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects.
  • Leading various in-store tasks during each shift, exemplifying the store and brand standards.
  • Helping ensure the movement on the sales floor is flowing effectively.
  • Helping ensure product merchandising is done accurately.
  • Helping to lead the follow-through of all food safety protocols.
  • Targeting sales objectives and helping to achieve store compliance and loss prevention standards.
  • Participating in team meetings to discuss goals, progress and topics in need of improvement.
  • Other role-related duties as assigned by the Store Manager.
  • Desired Qualifications Include:
  • At least 2 years of experience in premium retail or similar fast-paced, customer-minded environment (preferably within the food industry), with increasing levels of responsibility.
  • Equipped with strong interpersonal skills and able to communicate effectively.
  • Reliable and flexible with scheduling (including the availability to work extended hours, weekends and holidays based on store needs).
  • Quality-minded with keen attention to detail.
  • Passionate about chocolate.
  • Compensation Include:
    • Competitive hourly rate $20-$22 (DOE).
    • Läderach Products Discount 50%.
    • Annual Bonus.
    • Premium Holiday Pay.
    • Coaching and training.
    • Employee Assistance Program.
    • Additional discounts and perks!
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