Location: North Wales,PA, USA
Opens and closes the store in the absence of store management, including all required systems start-ups, cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for deliveries.
Make sure to apply with all the requested information, as laid out in the job overview below.Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied).
Operations
Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members in the warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including basic departments, stockroom, and overstock locations.
Ensures the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assists with bookkeeping activities, including cash reports, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in the manager's absence, or as requested by the manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures. For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Assists at the Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes PPLs requested by the Manager.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Communications
Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management.
Job ID: 1458163BR
Company Indicator: Walgreens
Employment Type: Part-time
Job Function: Retail
Full Store Address: 710 N WALES RD, NORTH WALES, PA, 19454
External Basic Qualifications:
One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Preferred Qualifications:
Prefer knowledge of store inventory control.
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