Shift Lead
: Job Details :

Walgreens Shift Lead - Raymond, New Hampshire

Job Description:

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Customer Experience:

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Operations:

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received.

Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager in reviewing order exceptions and assists in reverse logistics.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities.

Ensures compliance with state and local laws regarding regulated products.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Training & Personal Development:

Attends training and completes PPLs requested by Manager.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications:

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Job ID: 1416798BR

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 53 ROUTE 27, RAYMOND, NH, 03077

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English.

Preferred Qualifications:

Prefer the knowledge of store inventory control.

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