Shift Lead
: Job Details :

Walgreens Shift Lead - SCOTTSBLUFF, Nebraska

Job Overview: Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for deliveries.

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Customer Experience: Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.

Operations: Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members in the warehouse and vendor ordering process. Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Maintains accurate inventory counts and assists with bookkeeping activities.

Training & Personal Development: Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications: Serves as a liaison between management and non-management team members by communicating assigned tasks when store management is not present. Reports disciplinary issues and customer complaints to management.

Job ID: 1444661BR

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 205 W 27TH ST, SCOTTSBLUFF, NE, 69361

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English.

Preferred Qualifications:

Prefer the knowledge of store inventory control.

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