Location: Storm Lake,IA, USA
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
Operations
Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process.
Responsible and accountable for registering all related sales on assigned cash register.
Assists manager or assistant store manager in reviewing order exceptions and assists in reverse logistics.
Assists manager or assistant store manager in evaluating and developing displays.
Maintains accurate inventory counts; ensures compliance with the Outdate program.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed.
Assists with bookkeeping activities as necessary.
Ensures clean, neat, orderly store condition and appearance.
Assists with separation of food items and stock rotation.
Has working knowledge of store systems and equipment.
Ensures compliance with state and local laws regarding regulated products.
Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes PPLs requested by Manager.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Communications
Serves as a liaison between management and non-management team members.
Reports disciplinary issues and customer complaints to management.
Job ID: 1443049BR
Company Indicator: Walgreens
Employment Type: Part-time
Job Function: Retail
Full Store Address: 800 LAKE AVE, STORM LAKE, IA, 50588
External Basic Qualifications:
One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Preferred Qualifications:
Prefer the knowledge of store inventory control.
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