Shift Lead
: Job Details :

FOH Shift Lead - Flour Bakery Back Bay - 131 Clarendon Street, Boston, MA

Do you like to eat award winning baked goods and sandwiches?

Do you like working on a great team in a wonderful environment?

If so, do we have the opportunity for you! Flour Bakery + Cafe is looking for experienced Shift Leads for our growing team!

Day-to-day Performance Expectations:

• Be the model of hospitality in the bakery
• Help to maintain an overall positive team environment
• Provide open communication with your management about the bakeries on-goings, changes, the team, and ideas for improvement
• Demonstrate pride in the bakery by keeping up with cleanliness, and organization and/or assigning cleanliness and organization roles to your fellow employees
• Act as cash controller for the shifts, ensuring accuracy and completion of all cash transactions
• Be adept and knowledgeable with both our catering orders and our delivery system
• Execute perfect store openings and closings in conjunction with your fellow Flour teammates
• Troubleshoot small equipment problems and be fully aware of protocols for equipment failure including who to call for repairs, how to solve small problems and typical equipment substitutions or workarounds
• Place beverage orders
• Take inventory of tea, coffee, and juices

This is a great position if you are looking for more responsibility and growth into management. We are seeking self-motivated employees who thrive working in a fun positive environment and who want to learn how to better delegate, give feedback and think critically within a team. We offer a lot of opportunities for growth and this position is a great start to get the training you need to grow your career.

Skills for Qualification:

Applicants should be enthusiastic, hard working, possess strong customer service skills, and be able to work in a professional kitchen. At least one year of professional food service experience is required, and prior supervisory experience is highly preferred. We also ask for availability of 30-40 hours a week and a minimum commitment of one year for shift leaders; unfortunately, we do not offer seasonal or temporary work.

Compensation:

Average compensation of $21-$25 per hour (base wage of $16 + $5-9 per hour in pooled tips).

Additional Information:

Flour offers a fantastic work environment, an unparalleled commitment to training to make you a better team member (plus all the pastries you can eat)! We offer benefits such as health/dental/vision insurance, 401k with a generous match, paid vacation/sick time, and a great staff meal policy. We offer a real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yours!

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

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